Refund policy
We want you to be satisfied with your purchase. If something is not right, we are here to help.
Return window
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Returns accepted within 30 days of delivery.
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Items must be unopened, unused, and in original packaging.
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Special order items are non-returnable.
Returns that do not meet these conditions may not be accepted.
Restocking fee
A restocking fee may apply unless the item is damaged or defective.
Damaged or defective items
Contact us within 10 days of receipt with your order number and photos of the item so we can resolve the issue.
How to return
Email info@palmettodentalsupply.com with your order number and reason for return. If approved, we will provide instructions.
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method. Processing times may vary.