Customer license verification

To ensure compliance with applicable regulations, we verify that all customers purchasing regulated dental products are licensed professionals.

Who needs to be verified
All customers purchasing regulated products must provide valid professional license information. This applies to dental professionals in the United States and Canada.

What information is required
During account registration, customers may be asked to provide:

• Legal name of practitioner or clinic

• Professional license number

• Issuing state, province, or territory

• License expiration date

• Contact information

How verification works
Our team verifies each license directly with the appropriate state dental board in the United States or the relevant provincial or territorial regulatory authority in Canada.

We confirm that the license:

• Matches the submitted name

• Is active and in good standing

• Is not expired, suspended, or revoked

• Has no restrictions affecting purchasing eligibility

When verification occurs
Verification is completed during account setup or at the time of the first order. Orders may be held until verification is complete.

Approval and access
If the license is verified successfully, the customer account is approved and access to regulated products is granted.

If verification cannot be completed or the license is inactive, expired, or invalid, access will be restricted until valid information is provided.

Ongoing verification
We may periodically re-verify licenses to ensure continued compliance. Customers may be asked to update their information if a license expires or changes.

Contact us
If you have any questions about the verification process, please contact our support team for assistance at info@palmettodentalsupply.com